- Home »
- Knowledge Base »
- FAQ »
-
Symbol MC92N0 Handheld Computer Troubleshooting
Cannot Log in Quality Complaint Some Parts Are Missing Shipment Payment Orders US Shipping Place quick order Vehicle Computer Basics How to Use Handheld Computer in Medical Care Touch Screen Basics Vehicle Computer Features Monitor Power Board Basics The Classification of Barcode Scanner How to Use Handheld Computer in Power Inspection How to Choose a Handheld Computer How to Choose an Industrial PDA What is a Handheld Computer What is a Laser Scan Engine IBS Points How to Select Car Power Adapter Chargers Vehicle Computer Detection Method How to Choose a Barcode Scanner for Supermarket How to Repair Vehicle Computer How to Choose a Barcode Scanner for Warehouse FAQs about Vehicle Computer Barcode Scanner Test Process Car Power Adapter Charger How Do LCD Screens Work The Difference Between The Mid-Range and High-End What If the Barcode Scanner is Unrecognizable Industrial Vehicle Computer Wearable Computer Basics Wearable Computer Applications Wearable Computer Application in Agriculture Honeywell Orbit MS7120 Barcode Scanner How to Set up Automatic Wrap for Motorola DS4208 Motorola Symbol DS9808 Barcode Scanner Symbol MC9200/MC92N0 Mobile Handheld Computer Zebra ZM400 Barcode Printer Zebra MZ220 Mobile Barcode Printer Motorola Symbol MC45 Handheld Mobile Computer MC3300 Handheld Mobile Computer MC9500-K Handheld Mobile Computer Symbol VC5090 Vehicle Mounted Computer Symbol MC9090-G Handheld Mobile Computer Symbol DS6708 Barcode Scanner Troubleshooting How to Identify the Symbol Barcode Scanner Model Symbol LS4208 Barcode Scanner Troubleshooting Symbol LS4278 Barcode Scanner Troubleshooting MS7120 Orbit Barcode Scanner Troubleshooting How to Choose Motorola Symbol Barcode Scanners Motorola Symbol DS6707 Barcode Scanner Symbol LS9203 Laser Barcode Scanner Installation How to Use Barcode Scanner in Production Symbol MC75A0 Handheld Mobile Computer Symbol MC65/MC659B Handheld Mobile Computer MC36 Handheld Mobile Computer MC1000 Handheld Mobile Computer How to Use Motorola Symbol DS9808 QR Code Scanner Honeywell MS7580 QR Code Scanner Troubleshooting Why Need a Special Printer for Printing Labels Motorola MC55A0 Series Handheld Mobile Computer What is a Barcode Scanner What is a Barcode Printer How to Clean a Printer Head Troubleshooting Common Barcode Printer How Do Touch Screens Work Motorola MC32N0 Handheld Computer What are Vehicle Computers Technical Requirements Prospect of PDA in Medical Industry Motorola LS7708 Scanning Platform Troubleshooting Motorola LS4208 Barcode Scanner Buzzer Definition Industrial and Commercial Barcode Scanner How Does Motorola LS4278 Scanner Match the Cradle Motorola LS9208 Hands Free Barcode Scanner Choosing a Barcode Scanner for Production Line Motorola MC3100 Handheld Mobile Computer Motorola WT4000 Wearable Compter Zebra TC8000/TC80N0 Handheld Mobile Computer Motorola Symbol RS409 Ring Scanner Motorola Symbol MC9090-G Handheld Mobile Computer Zebra 105SL Troubleshooting Motorola Symbol MC9000 Handheld Mobile Computer Motorola Symbol MC40 Handheld Mobile Computer Motorola Symbol MC50 Handheld Mobile Computer Motorola Symbol WT4090 Wearable Computer Honeywell Dolphin 9900 Mobile Computer Honeywell Dolphin 7600 Mobile Computer Honeywell Dolphin 7800 Mobile Computer Zebra TC55 Touch Mobile Computer Motorola Symbol MC3190 Handheld Mobile Computer Motorola Symbol MC92N0-G Troubleshooting Motorola Symbol RS507 Ring Scanner Intermec CK3 Handheld Mobile Computer How to Maintain Motorola Symbol MC70 Motorola Symbol MC32N0 Operating Instructions Motorola Symbol MC9190/MC92N0 Warm/Cold Boot Zebra ZM400 Printer Calibration Symbol MC92N0 Battery Management Symbol MC3300 VS. Symbol MC32N0 Zebra ZM400 Troubleshooting Zebra Barcode Printers Classifications Symbol SE955 Laser Scan Engine Setting by SSI Symbol VC5090 Vehicle Computer Troubleshooting How to Clean Boot for Intermec 70 Series What is an 18650 Battery What are the18650 Advantages and Disadvantages What is a Battery Protection Board What is the Role of the Battery Protection Board Zebra ZM400 Barcode Printer Maintenance Motorola Symbol LS4278 Wireless Barcode Scanner Symbol MC92N0 and Zebra DS3678 Connection Method How to Save the CE System Settings after Cold Boot FAQs about Symbol Barcode Scanners How to Re-burn the Symbol MC9000 Operating System How to Configure the Symbol MC9190 Wireless Networ Quality Issues Others 
-
Knowledge Base
-
Need More Help?
Phenomenon 1: Symbol MC92N0 can't be turned on.
Possible reason 1: The lithium-ion battery is not charged.
Solution: Charge or replace the battery for the Symbol MC92N0.
Possible reason 2: The lithium-ion battery is not installed correctly.
Solution: Make sure the battery is installed correctly.
Possible reason 3: The system crashed.
Solution: Perform a warm boot. If the Symbol MC92N0 still does not turn on, perform a cold boot.
Phenomenon 2: The rechargeable lithium battery is not charged.
Possible reason 1: Battery failure.
Solution: Replace the battery. If the Symbol MC92N0 still does not run, try a warm boot first and then perform a cold boot.
Possible reason 2: The Symbol MC92N0 is removed from the cradle while the battery is charging.
Solution: Insert the Symbol MC92N0 into the cradle to start charging. Lithium-ion batteries are fully charged for less than four hours.
Phenomenon 3: The characters on the display cannot be seen.
Possible reason: The Symbol MC92N0 is not powered.
Solution: Press the Power button.
Phenomenon 4: During data communication, data is not transmitted or the data transmitted is incomplete.
Possible reason 1: The Symbol MC92N0 was removed from the cradle during communication or disconnected from the host.
Solution: Put the Symbol MC92N0 back into the cradle or reconnect the sync cable, and then retransmit.
Possible reason 2: The cable configuration is incorrect.
Solution: Please consult your system administrator.
Possible reason 3: The communication software is not installed or configured correctly.
Solution 1: Execute the settings.
Solution 2: Make sure that Microsoft ActiveSync 4.5 or higher version or Windows Mobile Device Center (WMDC) is installed on the host.
Phenomenon 5: No sound.
Possible reason: The volume setting is too low or is off.
Solution: Adjust the volume.
Phenomenon 6: Symbol MC92N0 automatically takes off.
Possible reason 1: The Symbol MC92N0 is inactive.
Solution: After a period of inactivity, the Symbol MC92N0 will be turned off. If the Symbol MC92N0 is powered by a battery, set the auto off time to 30 seconds, 1 minute, 2 minutes, 3 minutes, 4 minutes, 5 minutes, or 6 minutes. If the Symbol MC92N0 is powered by an external power source, set the auto off time to 1 minute, 2 minutes, 3 minutes, 5 minutes, 10 minutes, 15 minutes, or 30 minutes.- On Windows Embedded Handheld devices, check the power settings by tapping Start > Settings > System > Power > Advanced.
- On Windows CE devices, check the power settings by tapping Start > Settings > Control Panel > Power > Advanced.
Change this setting if you need a longer delay to activate the Auto Power Off feature.
Possible reason 2: The battery is exhausted.
Solution: Replace the battery.
Phenomenon 7: Touching a window button or icon does not activate the corresponding function.
Possible reason 1: The LCD screen is not aligned correctly.
Solution: Recalibrate the screen.
Possible reason 2: The system has been aborted
Solution: Perform a warm boot.
Phenomenon 8: A message appears indicating that the memory of the Symbol MC92N0 is full.
Possible reason 1: There are too many files stored in the Symbol MC92N0.
Solution: Delete unused memos and records. These records can be saved on the host.
Possible reason 2: There are too many applications installed in the Symbol MC92N0.
Solution: If other applications are installed in the Symbol MC92N0, delete them to restore memory.- On Windows Embedded Handheld devices, tap Start > Settings > System > Remove Programs.
- On Windows CE devices, tap Start > Settings > Control Panel > Remove Programs.
Select an unused program and tap Remove.
Phenomenon 9: The Symbol MC92N0 does not accept scan input.
Possible reason 1: The scanning application was not loaded.
Solution: Make sure the scanning application is loaded in the terminal.
Possible reason 2: The barcode can't be recognized.
Solution: Make sure the barcode is not damaged.
Possible reason 3: The distance between the laser scanning window and the barcode is not suitable.
Solution: Make sure the Symbol MC92N0 is within the correct scan range.
Possible reason 4: The Symbol MC92N0 is not programmed for this kind of barcode.
Solution: Make sure the Symbol MC92N0 is programmed to accept this type of barcode being scanned.
Possible reason 5: The Symbol MC92N0 is not programmed to generate a beep.
Solution: If you expect a beep to sound when you decode correctly, but you don't hear a beep, check to see if the application has been set to produce a beep when properly decoded.
Possible reason 6: Low battery.
Solution: If the scanner stops emitting laser beams when the trigger switch is pressed, check the battery level. If low battery, the scanner will turn off before the Symbol MC92N0 low battery notification is issued. (Note: If the scanner still cannot recognize the barcode, please contact the dealer.)
Phenomenon 10: When the Symbol MC92N0 is connected to the host using ActiveSync, the WLAN connection is lost.
Possible reason: Microsoft security features prevent two separate networks from being connected at the same time.
Solution: Please disconnect from the WLAN network first, and then use ActiveSync to connect to the host.
Phenomenon 11: The Symbol MC92N0 handheld computer cannot find any Bluetooth devices nearby.
Possible reason 1: Too far from other Bluetooth devices.
Solution: Move the device closer to other Bluetooth devices within 10 meters of each other.
Possible reason 2: The attached Bluetooth device is not turned on.
Solution: Turn on the Bluetooth device you are looking for.
Possible reason 3: The Bluetooth device is not in discoverable mode.
Solution: Set the Bluetooth device to discoverable mode.
Phenomenon 12: The Symbol MC92N0 is always powered off to protect the contents of the memory.
Possible reason: Symbol MC92N0 is low battery.
Solution: Charge the battery.
Phenomenon 13: Real-time data cannot be extracted.
Possible reason: The Symbol MC92N0 is not responding.
Solution: Perform a warm boot and press F9 to extract the data.
Frequently Asked Questions -
