Q: What's A Grade?

A: A Grade means Original parts, an original equipment manufacturer, or OEM, manufactures products or components that are purchased by another company and retailed under that purchasing company's brand name. In this usage, OEM means "original equipment from manufacturer". The antonym of OEM is R Grade .

Q: What's R Grade?

A: R Grade means OEM compliant, the function and appearance are same as A Grade, BUT made with different raw materials.

Q: What is B Stock/B Grade?

A: For B Stock/B Grade parts, there may be some small appearance defects on the product, but its functions are good and will not affect the usage.

Q: What kind of added services do you provide?

A: We are capable of offering you such value added services as take apart guideline videos, general support involving part replacement, professional packing service, etc.

Q: What's your Return Policy?

A: You can see the details at

https://www.ibarcodesolutions.com/knowledge-base/cat/policies-terms/post/warranty-policy/

Q: Do I need to pay any customs tax?

A: Our prices displayed on the website do not include any tax. Customers may have to pay for the import tax if required

https://www.ibarcodesolutions.com/knowledge-base/cat/faq/post/pay-duties-to-the-customs/

However, according to our experience, seldom customers had to pay for the tax.

Q: Could you offer me a wholesale price?

A: We have different prices for different quantities. If the quantity is within 50 pieces for each item, the prices will be the same as that listed on our website. If it is more than 50 pieces for each item (exact for optical clear adhesive item), Please contact us at barcode@ibarcodesolutions.com for better prices.

Q: What should I do if I want to add some products?

A: If the order is not shipped, you can place an order directly. We will issue a refund of one shipping cost, combine the shipping and ship them together. If the order is already shipped, you can place a new order and we will process it quickly.